Although our services are straight on, it’s always possible that you have a question or a problem you can’t solve on your own. Therefore, we do our utmost best to provide you as much information as possible and to act as a spokesman when necessary.

Frequently asked questions

Because you’re never the only one with a certain question, we provide you a list with common questions and their answers. This gives you the possibility to quickly find an answer to your question. What if your question isn’t listed? Don’t worry; there are plenty of other options to get in touch with us.

Our forum, your fountain of information

In addition to our list of frequently asked questions, we also have a forum where many questions and their answers can be found. The forum also contains notices and announcements which can be important for you. We are doing our best to read as many messages as possible and, when necessary, to respond. Of course we appreciate it when you, as a user of our forum, respond to questions from fellow members. This way we help each other to have as much fun as possible from your XLned account!

Personal assistance

If our list of frequently asked questions or our forum still can’t provide you with an answer to your question or if your question is very specific to your situation and you want us to respond directly to you, it’s always possible to send us an e-mail. It helps to explain your problem as clearly as possible and to provide us with all the information you’ve got. This enables us to focus towards a solution and to help you as quickly as possible.