Effective: March 30, 2022
Thanks for using XLned! Here we describe how we collect, use, and handle your personal information when you
use our websites and services ("Services").
Our Services are not intended for anyone under the age of 18. As addressed in the federal Children's Online
Privacy Protection Act (COPPA) and associated rules, we do not knowingly collect or maintain any personal
information from anyone under the age of 13.
If a revision meaningfully reduces your rights, we will notify you directly.
What & Why
We collect and use the following information to provide, protect, and improve our Services:
Account Information: We collect information when you register for an account, update your
profile, request customer support, or otherwise communicate with us. The types of information we collect
include your first and last name, email address, phone number, username, zip code and country, payment
method information, and any other information you choose to provide.
Location Information: We collect the approximate location of your computer or device you
use to connect to our website or Services based on your computer or device’s IP address.
Log Information: We collect server logs in connection with your use of our website and
Services, which include IP address and the date and time of the connection.
Usage Information: We collect customer usage of the Services and amount of data
transferred. We do not monitor where you post, what you download, or what you put in news articles that you
Cookies: We use technologies like cookies and pixel tags to provide, improve, protect, and
promote our Services. Cookies help us with things like remembering your username for your next visit,
understand how you are using and interacting with our websites and Services, and improving them based on
that information. You can set your browser to not accept cookies.
Why: We combine the information we collect about you and this information for the following
- Process your transactions
- Provide and improve our websites and Services
- Communicate with you regarding support issues
- Send you information about our products, services, special events and promotions
- Detect and prevent fraudulent transaction and other illegal activities
- Share information with our corporate affiliates, parents or subsidiaries; and
- Carry out any other purpose described to you at the time the information was
Reasons For Processing Your Data: We collect and use the personal data described above in
order to provide you with the websites and Services in a reliable and secure manner. We only collect and use
personal data for legitimate business needs.
Sharing of Information
We may share information about you as follows:
- With service providers in connection with the services they perform for us or
- In response to a request for information we believe is required by any applicable
law, legal process, regulation, or to meet national security or law enforcement requirements;
- In connection with a sale, merger, financing, or acquisition of all or a portion
of our business by another company; and
- With your consent or at your direction
The information we collect about you may be transferred to, and accessed from within, the United States,
which may not offer the same level of data protection as your home jurisdiction. We will take steps to
maintain an adequate level of protection for this information in the jurisdictions in which we process it.
If you are a resident of the European Economic Area ("EEA"), this information is transferred to the United
States pursuant to our Privacy Shield certification. Please see the "Note to EEA Residents" section below
for more details.
You may update, correct, or delete information about you at any time by logging into your online account and
modifying your information or by emailing us at firstname.lastname@example.org or
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your
browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies,
this could affect the availability and functionality of our websites.
You may opt out of receiving promotional emails from us by following the instructions in those emails. If
you opt out, we may still send you non-promotional emails, such as those about billing information related
to your account or customer support. You may also opt-out of receiving promotional emails and other
promotional communications from us at any time by emailing us at email@example.com
with a written request.
We store the information we collect about you for as long as is necessary for the purposes for which we
originally collected it. We may retain certain information for legitimate business purposes or as required
Note To EEA Residents:
If you are a resident of the EEA, you have certain rights and protections under the law regarding our
processing of your personal data. Please see the sections below for more details.
Legal Basis for Processing
We will only process personal data in accordance with the following legal bases:
- As necessary to perform our responsibilities under our contract with you. For
example, by processing your order and fulfilling the products or services you purchase.
- When we have a legitimate interest in processing your personal data. For example,
to communicate with you about changes to our Services or legal documents, to prevent fraud, or to
provide, protect and improve our products and services.
- If we request your consent to a specific processing activity (such as to send
marketing emails), and you provide your consent in the manner indicated.
- In some cases, processing will be necessary for compliance with a legal
obligation, such as response to legal process requests.
Data Protection Authority
If you are a resident of the European Economic Area and believe we maintain your Personal Data within the
scope of General Data Protection (GDPR), you may direct questions or complaints directly to us at
firstname.lastname@example.org. Additionally, the list of Data Protection
Authorities can be found at http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
Data Subject Requests
You have the right to access personal data we hold about you and to ask that this data be corrected. In
certain cases, you may also have the right to request that we erase data we are processing or to restrict or
object to certain of our processing activities. You may also have the right to request that we provide you
with the personal data you have provided us in a portable form for transmission to another controller’s
service. If you would like to exercise any of these rights, you may contact us.
EU-U.S. and Swiss-U.S. Privacy Shield Framework
EIS Management, Inc. ("XLned") adheres to the EU-U.S. and Swiss-U.S. Privacy Shield Framework Principles
issued by the U.S. Department of Commerce (the "Principles") in connection with our processing of personal
data received from the United Kingdom, the European Economic Area, and Switzerland ("Covered Data"). For
more information about the Principles and to view our certification, please visit the Department of
Commerce’s Privacy Shield website. You
may contact us about any question or complaint regarding adherence to the Principles as indicated above. If
we do not resolve your complaint, you may submit your complaint free of charge to JAMS at https://www.jamsadr.com/file-an-eu-us-privacy-shield-claim,
our designated Privacy Shield independent dispute resolution provider. Under certain conditions specified
by the Principles, you may also be able to invoke binding arbitration to resolve your complaint. We are
subject to the investigatory and enforcement powers of the Federal Trade Commission. If we share Covered
Data with a third-party service provider that processes the data solely on our behalf, then we will be
liable for that party’s processing of Covered Data in violation of the Principles, unless we can prove that
it is not responsible for the event giving rise to the damage.
We have a team dedicated to keeping your information secure and testing for vulnerabilities. To protect the
confidentiality of your personal information, you must keep your password confidential and not disclose it
to any other person. Please advise us immediately if you believe your password has been misused.
You may contact us at email@example.com